RAF Learnership

Purpose 

The Organization is committed to youth skills development by providing unemployed learners who have completed grade 12 with an opportunity to gain work experience and a SAQA qualification. Applications are invited for a Learnership from unemployed graduates between the age of 18 and 35.

Duration: The learnership program will run for a period of eighteen (18) months.

Duties and responsibilities

  • Prioritize and allocate work to technicians
  • Develop and maintain relationships with customers and third party
  • Manage IT Incidents and Requests
  • Hold Service Level Management meetings with management team
  • Training users on Technology being used
  • Establish and facilitate user forums
  • Adopt a proactive approach to prevent problems from arising
  • Gather business requirements
  • Manage business expectations
  • Ensure IT Service availability and continuity
  • Implement and enforce ITIL based processes for IT support processes
  • Ensure that business service requirements are defined and actively managed
  • Act as an escalation point for any ICT service issues within the region of responsibility

Minimum requirements

  • Certified Grade 12/ NQF 4 level certificates
  • Certified copy of your ID
  • Certified copy of Academic transcript
  • Your CV and motivational letter 

Skills and Competencies

  • Personal mastery.
  • Emotional wisdom.
  • Ethics and governance.
  • Customer orientation and customer focus.
  • Adaptability.
  • Communication skills.
  • Team player.
  • Telephone etiquette.
  • Time management.
  • Listening skills.
  • Attention to details.

Remuneration : The learners will be awarded a monthly stipend.

How To apply

 NB: Applications can be forwarded to the following Email address:  Lamkwelwem.recruitment@raf.co.za

No hand delivered applications will be accepted.

Closing date: 30 November 2021

error: Content is protected !!