The City of Ekurhuleni’s 2025 Learnerships are HERE! Applications are now open – don’t miss your chance to kickstart your career with a valuable and rewarding experience. Read on to learn more.
Salary: R3 000 Stipend
Duties and Responsibilities
- Work for the employer as part of the learning process
- Handling inbound and outbound calls
- Answer and process customer calls efficiently, following company scripts and guidelines
- Assist customers with order placements, inquiries, complaints, and general support
- Provide clear and professional communication, ensuring customer satisfaction
- Accurately capture and update customer details in the system
- Follow up on customer queries and unresolved issues to ensure timely resolution
- Work collaboratively with team members and supervisors to enhance call handling
- Maintain confidentiality and professionalism in all interactions
Key Requirements:
- Must have Matric / Grade 12 (or equivalent)
- Must be between 18 – 35 years of age
- Fluent in English
Selection Criteria:
- Be South African Citizen
- Applicant must be unemployed
- People living with disability are also encouraged to apply
- Ability to communicate with communities
- Willing to attend training and placement with external provider
Location: Gauteng, South Africa
How to apply
Learnership LED: XREAL004
Apply here Online for the City of Ekurhuleni Learnerships (LED: XREAL004)
Learnership CONT: XREAL003
Apply here Online for the City of Ekurhuleni Learnerships (CON: XREAL003)
Closing date: 25 June 2025
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