PEP is South Africa’s largest single-brand retailer, serving millions of customers by offering affordable clothing, footwear, homeware, cellular products, and more. With hundreds of stores nationwide, PEP is committed to creating employment opportunities while delivering excellent customer service and value to communities across South Africa.
As a Shop Assistant, you will play an important role in ensuring customers enjoy a pleasant shopping experience while supporting the daily operations of the store.
PEP Store Shop Assistant Duties and Responsibilities
Successful applicants will be responsible for a variety of daily retail duties, including:
- Creating a positive, safe, and secure shopping environment by following company security procedures.
- Operating the cash register accurately according to company policies.
- Providing excellent customer service by assisting shoppers with their purchases.
- Recommending additional products to customers through upselling.
- Responding to customer enquiries and resolving complaints professionally.
- Informing customers about current promotions and special offers.
- Developing strong product knowledge to assist customers effectively.
- Greeting customers warmly as they enter the store.
- Working towards achieving individual and store sales targets.
- Assisting with stock ordering, receiving, replenishment, and merchandising.
- Keeping the store clean, organised, and visually attractive.
- Working closely with colleagues to improve store performance and customer satisfaction.
- Ability to work well in a team.
Preferred Skills and Attributes
PEP is looking for candidates who demonstrate:
- Excellent customer service skills.
- Positive attitude and enthusiasm.
- Strong communication skills.
- Ability to work under pressure.
- Good attention to detail.
- Basic cash handling and numeracy skills.
- Teamwork and cooperation.
- Willingness to learn and grow within the company.
Why Work at PEP?
Joining PEP offers several benefits, including:
- Opportunity to work for one of South Africa’s most trusted retail brands.
- Career growth and internal promotion opportunities.
- On-the-job training and development.
- Friendly and supportive work environment.
- Valuable retail and customer service experience.
- Opportunity to work in stores located across South Africa.
Job Location
Location: South Africa
Vacancies are available at various PEP Stores nationwide, depending on business requirements.
Minimum Requirements
To be considered for PEP Store Shop Assistant Jobs, applicants should meet the following requirements:
- Grade 12 (Matric).
- Must live within 15 km of the store where applying.
- Clear criminal record.
- Excellent communication and interpersonal skills.
- Customer service orientated.
- Ability to work flexible retail hours, including weekends and public holidays.
Documents Required
Applicants may be required to submit:
- Updated Curriculum Vitae (CV).
- Certified copy of South African ID.
- Certified copy of Matric certificate.
- Copies of any additional qualifications (if applicable).
- Contactable references.
How to Apply for PEP Store Shop Assistant Jobs
Apply here online for PEP Store Shop Assistant Jobs 2026
Closing Date: Not Specified
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