First National Bank (FNB) Learnerships 2025

Are you a driven and ambitious graduate eager to launch your career in the dynamic world of finance? First National Bank (FNB) Learnerships 2025 are now on the horizon, offering invaluable opportunities for talented individuals to gain practical experience and kickstart their professional journey. This post will delve into everything you need to know about applying, including eligibility criteria, application deadlines, and what to expect from the program.

Objectives 

The Learner role is a development role in which the role incumbent will be completing a formal, registered qualification while gaining work experience. During the period of employment, the Learner will be responsible for delivering tasks in order to execute predefined work objectives such as research, analysis, administration, process and project work that add value to the business area. The Learner will be expected to fulfil all the requirements of the qualification. Additional work-related training will be provided a required

Duties Responsibilities:

• Identify and escalate potential risks that may lead to increased costs.
• Demonstrate cost consciousness and awareness of personal contribution to costs.
• Increase knowledge and understanding of financial processes and adheres to required operating standards.
• Adhere to the Organisation’s shared values, service standards and Treating Customers Fairly (TCF) outcomes with regards to customer interaction.
• Resolve customer dissatisfaction/complaints and takes ownership of the problem. Communicates with customers according to agreed standards.
• Collect customer feedback to help improve customer service.
• Ensure that product knowledge and advice is technically accurate.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Ensures that quality standards are adhered to.
• Adheres to Company policies and procedures. Maintains accurate activity reports.
• Investigate innovative ways to optimise processes.
• Contribute to the alignment of business processes to customer service.
• Advise line management on potential opportunities for process and system improvements.
• Demonstrate the shared value “I get better and better”.
• Contribute to the team by working together to achieve team goals thereby living the shared value “We strengthens me”.
• Value individual contributions and show respect for others.
• Share information and knowledge that will benefit the team.
• Respect diversity and values inclusivity.
• Identify effective activities to address own development gaps.
• Create own development plan and review plan with team leader. Understand which competencies and skills should be mastered to ensure personal development and performance.
• Demonstrate a commitment to continuous personal improvement in line with the Shared Value “I get better and better”.

Minimum Requirements:

• Must have a Grade 12 / Matric certificate
• Computer Literate (MS Office)
• No work experience required
• Be a South African citizen
• Be between the ages of 18 and 35
• Currently Unemployed

Location : Johannesburg, South Africa

How to Apply

Apply here online for First National Bank (FNB) Learnerships 2025

Closing date:25 June 2025